FAQ

Every product has its own turnaround time that can be found on the product page & the delivery page. Most items have a 2-4 working day production time before shipping via a next day courier. For accurate delivery times click the delivery button below.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Please note international orders may incur customs charges - these costs are out of our hand. Please be aware that refunds will not be processed for none payment of customs.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it. This is due to how quick our orders are printed and is the case across most print companies.

For full details on our refunds & returns policy please see below.

We have a template page (see button above). We advise you use these templates to upload your artwork to avoid any delays or issues with your order. The best formats to upload your artwork in are an editable pdf, png or ai.

Both labelled and direct printed packaging has its pros & cons. We'll explain that but first what is the difference? Labelled packaging is a plain bag with a laminated vinyl applied, in most instances the label can only be applied one side but we do offer some double sided labelled packaging. There is 4 different print finishes to choose from and the production time is only 1-4 working days! Direct printed bags are as the name suggests, the artwork is printed directly onto the bag on the front, back and bottom of the bags.

This is the question we are asked the most but is very much dependant on what the packaging is needed for. If you plan on limited short runs or need your packaging quickly labelled packaging is usually the answer. Direct printed bags however are perfect for those needing a shop quality product or wholesale pricing. Lets list the pros and cons below to help with your decision.

Labelled Packaging

• Minimum order quantity of only 10pcs.
• Fast turnaround within 1-4 working days.
• Bags are scratch and weather resistant.
• Multiple designs can be printed at no extra cost.
• Totally smell proof

Direct Printed Packaging

• Minimum order quantity 1000pcs per size.
• Shipped within 2-3 weeks.
• Artwork is printed all over packaging giving it a premium finish as you would expect to see in stores.
• Bags are scratch and weather resistant and come with a tear notch for heat sealing.
• Totally smell proof.
• Biodegradable options available.
• An additional £50 per additional design

Due to the amount of designs we now offer on our ready made packaging it is all made to order. We advise ready made packaging is shipped within 1-4 working days. Require some ready made packaging but don't see a suitable design? Just drop us an email with the 'flavour' and let us do the rest.

Nothing. We're asked this question alot - we are a design & packaging company that provides branding & packaging solutions.

We're continuously working to offer recycled materials and biodegradable products. Our glass packaging is now all sourced from recycled glass. We now also offer biodegradable merchandise & mylar bags. We've also partnered with a charity meaning that for every purchase over £25 we will plant a tree to help combat deforestation.

Unlike most companies DC laminates all vinyl before applying to packaging. We've invested in some of the best machinery in the industry to achieve this but what does it mean for your packaging? Laminated packaging not only adds a premium finish to your product but ensures it is scratch, peel & weather resistant.